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性别要求:
不限
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年龄要求:
20-50
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工作性质:
全职
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月 薪:
2.2千-3千
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五险
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公积金
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包吃
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包住
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节日福利
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带薪休假
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健康体检
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旅游奖励
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培训学习
The Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have. As the Room Attendant, will be responsible for performing the following tasks to the highest standards:
在遵循希尔顿集团及酒店政策程序的前提下,确保对所指定的客房及走廊提供最高标准清洁及服务,职责如下:
· Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
在工作时间内清扫酒店制定标准工作量,确保所有客房达到希尔顿酒店制订的政策。确保所分配的区域的高度清洁。
· Ensure that guests' privacies are protected during service.
确保所服务客人的隐私被保护。
· Clean and replenish supplies for guestrooms according to standards and procedures.
按照程序和标准打扫和补给客房。
· Does turndown service when required.
需要时提供开夜床服务。
· Ensure master keys are kept secure at all times.
随时保证万能钥匙的安全。
· Keep trolleys neat and adequately supplied.
保持手推车的整洁和充分的补给。
· Keep linen room neat and in good order.
保持布草房的整洁和井井有条。
· Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.
向楼层主管汇报任何布草、家具、固定物或装置的丢失或损坏,及地毯大理石的养护状况
· Be courteous and professional at all times, delivering high quality service to guests.
随时为客人提供专业的高质量的服务。
· Ensure compliance of lost and found procedures.
严格依照失物招领程序处理客人遗留物品。
· Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
维持对产品和服务的高度了解以便于向客人解释和销售服务和设施。